Privacy policy

CENTRONAVE addresses the issue of security and privacy by adhering to the most stringent guidelines regarding security and privacy policies in the Brazilian internet.

The Privacy Policy has been created to assure our customers that any and all collected information will not be provided, published, or marketed to third parties, ensuring the inviolability of personal information during the website navigation process.

This policy covers the treatment that CENTRONAVE provides to information capable of identifying users, whether collected directly on this site or stored in its electronic database by other means of collection, such as physically filled-out forms or customer service inquiries.

By using the functionalities offered on the CENTRONAVE website or interacting with it, the user agrees to and accepts the terms of the Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

Personal information capable of identifying users is collected when they:

Register on the CENTRONAVE website to receive the newsletter.

Contact CENTRONAVE through the “Contact” channel.

All personal data collected will be incorporated into the database of this site.

INFORMATION SECURITY

Your information is secure on our servers, using technology that is sufficiently appropriate for the protection of such data, seeking to maintain a secure environment with the use of appropriate tools for effective information security controls.

This database is reserved and restricted to only our qualified and authorized employees, and any unauthorized use by any of our employees will be treated as a serious breach. Your registration process is 100% secure, supported by recognized security standards.

Considering that no security system is absolutely secure, CENTRONAVE disclaims any responsibility for any damages and/or losses resulting from failures, viruses, or database intrusions, except in cases of willful misconduct or negligence.

If you are a registered customer with a password, we expressly advise against disclosing your password to third parties, even to friends and relatives. In case of suspicion or confirmation of unauthorized access, immediately log into your customer area and change your password.

HOW WE USE YOUR INFORMATION

The collected information is only used for newsletter delivery, internal statistics, and contact programs to present news, articles, releases, notes, and topics for the promotion of CENTRONAVE and its associates.

SHARING OF INFORMATION

All information entered on our website is stored securely and used only to establish personalized communication tailored to your interests. Therefore, the feasibility of some services is only possible through the sharing of some of this information, which is done responsibly and with a guarantee of confidentiality and privacy.

The provided information may only be shared in the following cases:

Prior free, express, and informed consent of the customer and upon court order.

We emphasize, therefore, that your registered data are not commercialized or transferred to third parties. The only information we retain is your personal data—and solely for internal use.

EMAIL COMMUNICATION

We do not send emails requesting the completion of registration data or with executable files (with extensions .exe, .bat, .scr, .com) attached.

Our emails are sent only from the sender @centronave.org.br.

If you no longer wish to receive our promotional emails, simply request the termination of your registration through the link available in the footer of all messages sent by us—or by making a request via email, which should be sent to (company contact email).

By opting for the termination of registration, you will immediately stop receiving our emails, information, and updates.

MODIFICATIONS TO OUR PRIVACY POLICY

CENTRONAVE reserves the right to modify the Privacy Policy at any time, aiming for its constant improvement, enhancement, and especially in compliance with any new standards or legislation.

Any changes made will be included in this guide, always available for review on the website www.centronave.org.br.

QUESTIONS / CONTACT

At any time, customers can address further questions about our Privacy Policy through our contact, at the email (company contact email), or by phone +55 (11) 3791-2431, from 09:00 to 18:00.

IP ADDRESS AND COOKIES

We may collect your IP address and browser type for administration and/or statistical purposes without identifying any other individual information. The website www.centronave.org.br uses cookies and information from your browsing session to profile the audience visiting the site and continuously improve our services and content to ensure the best information for you. In the process, we keep your information strictly confidential.

Web browsers are generally set by default to accept cookies, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, you may not be able to use parts of our Media.